Cancellation and Refund Policy

At vincon, we strive to provide you with excellent products and services. If for any reason you need to cancel your order or request a refund, please review the following policy:

1. Order Cancellation

1.1 Cancellation Period: You may cancel your order within 7 days from the date of purchase without incurring any cancellation fees.

1.2 Cancellation Process: To cancel your order, please contact our customer support team at info@vinconrealty.com with your order details. We will process your cancellation request promptly.

2. Refund Policy

2.1 Eligibility: Refunds are eligible under the following circumstances:

  • Defective or non-functional products.
  • Unfulfilled services due to technical issues or errors.
  • Cancellation within the specified cancellation period.

2.2 Refund Process: Once your cancellation request is approved, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase.

2.3 Refund Timeframe: Please allow [number of days] days for the refund to be processed and reflected in your account. Refund processing times may vary depending on your payment provider.

3. Non-Refundable Items

3.1 Customized Products: Products or services that have been customized or personalized according to your specifications may not be eligible for refunds unless they are defective or non-functional.

3.2 Downloadable Content: Digital products or content that have been downloaded or accessed may not be eligible for refunds unless there is a technical issue preventing proper use.

4. Return of Products

4.1 Return Process: If you are returning a physical product, please follow our return instructions provided by our customer support team. Returned products must be in their original packaging and condition.

4.2 Return Shipping: You may be responsible for return shipping costs unless the return is due to a defective or incorrect product shipped by us.

5. Contact Us

If you have any questions, concerns, or need assistance with cancellations or refunds, please contact our customer support team at info@vinconrealty.com. We are here to help and ensure your satisfaction with our products and services.

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